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(Archived) Administrative Assistant/Recertification Clerk - (Part-Time)

Last Updated: 3/12/23

Job Description

Administrative Assistant/Recertification Clerk - Madison Villa - (Part-Time)
Are you an Administrative Assistant looking for a great culture, reasonable ratios, and an opportunity to grow with an organization? Episcopal Retirement Services has been voted one of Cincinnati's TOP EMPLOYERS for 13 years running and we are hiring passionate professionals.

When you love what you do, it shows!
Episcopal Retirement Services has an award-winning culture and a robust mix of available benefits and perks that may include, discounted meals, medical, dental, vision insurance, and other wellness perks. To learn more about ERS and our award-winning culture: https://youtu.be/3jEMW29lmCs
Position Purpose:
The primary purpose of this position is to answer and direct telephone calls, greet guests and to perform administrative duties in accordance with established procedures and as directed by the Community Manager, including initiating the recertification process as required by HUD/Tax Credit
As an Administrative Assistant and Recertification Clerk you can expect to:
  • Creates and maintains an atmosphere of warmth, welcome and positive emphasis. Ensures guests/visitors abide by existing rules and reports suspicious persons/information to the Community Manager.
  • Take an active role in administrative tasks such as: filing, copying, mailings, composing and typing confidential/medical material, formatting/ revising existing documents using the computer, compiling and maintaining the monthly calendar and physician/activity signup sheets, and assisting in the development, administration and coordination of department policies and procedures.
  • Ensures all recertification papers are signed and sent out according to HUD and Tax Credit regulations; verifies receipt of needed information prior to each resident’s recertification date; and assists residents with the recertification process as necessary.
  • Assists walk-in applicants with completing the application as needed.
  • Takes the initiative to think of new ideas and processes to help both residents and staff.
  • Assists residents as requested/needed; provides door/mailbox keys, etc.
  • Operates copier, postage machine, fax machine, laminating machine and paper shredder. Maintains and reports equipment malfunctions to Community Manager or places service calls as required.
  • Exhibits behavior in accordance with ERS’s core values.
  • Adheres to all of ERS’s policies and procedures including our safety and Corporate Compliance programs.
  • Maintains confidentiality of staff and resident pertinent health information in accordance with HIPAA guidelines.
Minimum Qualifications:
· Possess, as a minimum, a high school diploma or equivalent.
· Prior customer service or administrative experience preferred
· Occupancy certification skills and experience preferred
· Possess excellent grammar and communication skills.
· Strong computer skills
· Be able to read, write and communicate effectively in the English language.
· Be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the essential functions of the position can be fully met.
· Be able to relate to and work with the disabled, elderly, emotionally upset, and at times, hostile people within the facility.
· Willing to work harmoniously with other personnel, as well as be willing to communicate with residents based at whatever behavior or acuity level they are currently functioning.
· Be able to lift up to 25 lbs on a regular basis and up to 50 lbs. occasionally.
· Not pose a direct threat to the health or safety of other individuals in the workplace.
· Fully vaccinated with the COVID-19 vaccination.
If you desire joining a team that will value you, APPLY today! Immediate consideration is given to qualified applicants. We look forward to speaking with you!
Episcopal Retirement Services is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

Company Details

Cincinnati, Ohio, United States
Make an Impact! At Episcopal Retirement Services, our mission is to enrich the lives of older adults in a person-centered, innovative, and spiritually based way. Our talented team members in Ohio, Kentucky, and Indiana make this mission possible. Be Valued!ERS is one of Cincinnati’s Top Workplaces and has been for the past thirteen years. Our culture is what makes us unique. We are so proud to of...