Executive Administrator of Human Resources (HR Department Head -Director Level)

Philadelphia Corporation for Aging

THE ORGANIZATION

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA), is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

THE POSITION

PCA is seeking an Executive Administrator of Human Resources who brings creative and innovative thinking, a collaborative and open-minded approach that is staff- and consumer-friendly, a commitment to continuous improvement, and an inherent understanding and appreciation of the benefits of DEI. A value system that embraces hybrid in-person and remote work geared to the needs of the organization is essential.

As the chief Human Resources executive for PCA, the Executive Administrator of Human Resources (HR) reports to the President and CEO and works closely with the executive team and other management within the organization. The Executive Administrator of HR is also responsible for overseeing the agency’s operations as it relates to training, benefits, employee relations, retention, engagement, and professional development. Additionally, the Executive Administrator of HR is responsible for recommending, setting, enforcing, and evaluating legally compliant human resources policies and procedures and overall best practices. This position is also instrumental in providing guidance and leadership throughout the agency as appropriate and represents the agency in external settings. The Executive Administrator of HR maintains a working knowledge of and partnership with all PCA departments to assist with resolving workforce challenges and informs the President and CEO as necessary to aid decisions.

POSITION RESPONSIBIILITIES

Duties:

• Acts as an internal consultant, change agent and strategic partner to senior level executive staff on recommendations and strategies for improvement and development in HR related matters, processes, and policies across the agency.

• Develops and oversees broad training and staff development goals for PCA that promote professional growth and development for the agency. Directs Training Manager and other training staff to develop needs assessments and training plans and implement a broad-based training program for PCA staff and others serving the elderly; ensures coordination and quality among all training conducted in PCA.

• Provides guidance and leadership to the Human Resources team; assists with resolution of human resources, compensation, and benefits questions, concerns, and issues.

• Consistently analyzes staffing needs and reviews the organization’s job descriptions periodically, consulting with managers to ensure that staffing is appropriate and that position duties and functions are accurately reflected.

• Develops, oversees, and implements the organizations’ initiatives and strategies to attract, hire, and maintain a diverse workplace in addition to identifying and implementing long-range strategic talent management goals.

• Analyzes, recommends, and maintains a wage/compensation structure that ensures fair and equitable salaries consistent with job qualifications, duties, and functions.

• Oversees and maintains the Employee Performance Appraisal process to ensure key measurements are accurately and consistently measured for continued successful employee performance and professional development.

• Maintains the employee handbook of Employee Policies and Procedures, revising as required to assure compliance with laws, regulations, and agency goals

• Counsels staff around complaints and grievances, recommending steps to be taken to obtain resolution.

• Oversees the design and administration of employee benefit programs; tracks and analyzes costs to determine cost effectiveness; suggests and implements changes as appropriate.

• Manages the Human Resource Information System (HRIS); provides direction to management on the use of the HRIS; prepares and submits statistical reports to management, employees and outside agencies as required. Works with IT on the design and implementation of new objectives.
  
  
• Undertakes executive level tasks as assigned by the President; works collaboratively across departments to address challenges and achieve agency goals.

Supervises:

• Training Staff/Department
• HR Staff/Department

Performance Expectations:

• Success in meeting performance goals for each functional area
• Responsiveness to management/staff
• Delivery of quality work as assigned
• Satisfaction of Customers (listed below) with the programs, activities and products produced

Customers:

• PCA executive team and department directors
• PCA subcontractors and their staff
• Benefits partners/providers
• Other HR services providers/consultants
• Community Based Organizations (CBOs) and other stakeholders

PROFESSIONAL QUALIFICATIONS

Education:

• Master’s degree in Human Resources Management, Organizational Psychology, or other relevant field required
• SHRM Certification strongly preferred

Experience:

• At least eight (8) years of high-level functional experience in human resources administration, training, strategic planning, and experience in providing recommendations on human resources related activities inclusive of policy development.
• Additional experience with HRIS, salary compensation and employee development preferred.
• Well-developed written and verbal communications skills, including public speaking experience.
• Experience in developing and managing group processes.

Professional Characteristics:

• Well-developed leadership skills
• Able to maintain and facilitate positive inter-departmental relationships
• Able to promote teamwork and collaboration among staff
• Strong decision-making, problem solving, and judgment skills
• Able to communicate with all levels of organization

COMPENSATION

This is a remote and in-person, full-time, exempt position located at the Philadelphia Corporation for Aging office at 642 N. Board Street, Philadelphia, PA 19130. Work responsibilities will occur largely during weekdays; however, some evening and weekend hours will be required in order to attend events and meetings. Partial remote work (work from home) is permitted and expected.

Salary Range: $125,900 – $145,000 depending on skills and experience. [Grade Level 26]

Benefits: medical, prescription drug, vision, and dental coverage; flexible spending plan (health and dependent care); EAP, life insurance, short- and long-term disability insurance, pre-tax commuting and parking benefits; 403(b) retirement plan with employer contributions and optional employee pre-tax contributions. Annual paid time off includes 13 holidays, 10 sick days, 2 personal days, and 2-5 weeks of vacation depending on tenure.

All offers of employment are subject to and contingent upon satisfactory completion of background checks as determined by Philadelphia Corporation for Aging.

TO APPLY

Philadelphia Corporation for Aging has retained Dunleavy & Associates as their partner for this search. In order to be considered, please submit your resume or CV via the following LINK.

EEO/AAP Statement

Philadelphia Corporation for Aging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by federal, state, or local laws.