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Information Systems Technical Analyst


Last Updated: 6/15/24

Job Description

Are You Ready to Live Protiviti?
The Protiviti Career provides opportunity to learn, inspire and advance within a collaborative and diverse company culture. We hire curious people for whom learning is an everyday activity. We fuel your curiosity with challenging work, talented colleagues and creative learning resources. At every level, we champion leaders who influence and achieve results. We encourage you to “bring your whole self to work” – all of your motivations, passions, priorities and commitments – as these things bring us closer to exceptional.
That's Living Protiviti.
We strive to recruit and hire the best talent, and it does not stop there. Once you join us, we promise to help you bring your career to life through exceptional work experiences, a culture passionate about learning and development, and a dedication to what matters to you.
Are you inspired to make a difference?
Then you have come to the right place.
The Protiviti Americas Delivery Center is seeking Information Systems Technical Analysts to join our growing team. Embracing Protiviti’s vision of “Bringing Confidence to a Dynamic World,” Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients.
As part of the Protiviti ADC team, you will collaborate with a team of professionals striving to deliver service excellence for our clients around the globe. On a typical day, our delivery center staff will collaborate and execute tasks for the project assigned to them in support of Protiviti’s Solution offerings – Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, development, maintenance, testing, validation, reporting, and other activities based on client needs.
• Developing an understanding of business processes, technical skills, project requirements, and the client’s business in a variety of industries.
• Assisting in the implementation of IT systems, data migrations, data analyses/visualizations.
• Providing IT managed services to Protiviti clients including custom configurations and application support.
• Supporting our IT Audit practice in testing internal controls and segregation of duties.
• Fostering and maintaining an internal and external network.
• Learning in-demand skills for configuration and application support Microsoft Power Apps, Oracle, PeopleSoft, Salesforce and OneTrust.
Upon hire, you will be provided with comprehensive training sessions. Depending on your project work, day-to-day activities may include one or more of the following:
• Analysis
o Performing testing of IT controls using pre-defined instructions/guidance within recognized frameworks (e.g. Sarbanes-Oxley, NIST CSF, etc.).
o Evaluating system configurations, security settings, and user roles for various systems.
o Assisting in data acquisition, migrations, visualizations and interpretation.
o Assisting in reviewing and assessing data and transactional information for suspicious or unusual activities.
o Monitoring, responding to and investigating security, network, and application events for various systems.
• Reporting
o Assisting with preparation of project status reports including outlining key accomplishments, items for discussion, and next steps.
o Assisting with preparation of reports (summarizing work performed) including detailed findings and result dashboards.
• Innovation and Learning
o Identifying areas of interest (i.e. cybersecurity, accounting, privacy, etc.) and completing trainings to expand knowledge in the designated area.
o Supporting Innovation activities by providing internal recommendations related to improving the way in which we deliver services to clients (e.g., through Automation, increased standardization etc.)
• You learn quickly and have the flexibility to adapt to changing requests.
• You enjoy working in a team environment.
• You have the ability to explore and come up with solutions for problems.
• You possess strong listening skills to understand project assignments.
• You possess strong written communication skills.
• Associate Degree OR GED/high school diploma and 1+ years’ experience in a business process or technical field.
• Well versed in Microsoft Office suite applications with emphasis on Excel, Word, and PowerPoint.

Company Details

Wilmington, Delaware, United States