(Archived) Business Development Specialist

About Queen City Certified
Queen City Certified is the nation’s leading data-informed employer certification and cohort-based leadership program for intersectional workplace equity. We provide a roadmap for organizations that want to gain a competitive advantage by fostering a diverse and inclusive workplace.

Job Overview
We’re looking for a results-driven Business Development Specialist with excellent interpersonal skills to actively seek out and engage customer prospects. This position will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating enthusiastic interest, qualifying prospects, closing sales, and managing a CRM. Ideally, you’re knowledgeable about equity and inclusion, have an open mind, and are eager to be a part of the change you want to see in the world.

Responsibilities

• Sourcing new B2B sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understanding customer needs and requirements
• Presenting, promoting and selling products/services using solid arguments to existing and prospective customers
• Establishing, developing, and maintaining positive business and customer relationships
• Expediting the resolution of customer challenges to maximize satisfaction
• Achieving agreed upon sales targets and outcomes within schedule
• Coordinating sales efforts with team members
• Routing qualified opportunities to the appropriate executives for further development and closure
• CRM management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Keeping abreast of best practices and promotional trends

• Highly motivated and target-driven with a proven track record in B2B sales
• Strong phone presence
• Excellent knowledge of MS Office
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Experience working with and managing Salesforce or similar CRM
• Ability to multitask, prioritize, and manage time effectively
• Ability to build productive professional relationships
• Excellent selling and negotiating skills
• Strong time management and organizational skills
• Ability to create and deliver presentations tailored to audience needs
• Relationship management skills and openness to feedback
• Bachelor’s degree in business or equivalent experience